delivering personalized and timely interactions across communication channels for a single person or groups with similar characteristics. Amazon Q in Connect, a generative AI-powered assistant for ...

As generative AI and integrated communication platforms become essential for modern customer service, Amazon Connect’s updates position it as a viable option for businesses that are looking to ...

Learn More. At its re:Invent 2024 conference, Amazon’s AWS unveiled Nova, a cutting-edge family of AI models designed to revolutionize how businesses leverage AI. This announcement marks a ...

Shares of Amazon.com Inc. climbed toward another record close Friday, as the e-commerce and cloud giant appears to have essentially caught up with its chief rival in the artificial-intelligence race.

"We are very excited to advance our long-standing, excellent partnership with Amazon Music that marks a new era in streaming ...

Learn how to safeguard your machine learning workflows in Amazon SageMaker AI with proven security best practices across data protection, IAM, and more.

What impact will advances in artificial intelligence have on our local workforce? This pressing question was the focus of a ...

Grok is competing with other AI chatbots like ChatGPT and ... Latest reports suggest that Proto, a holographic communications platform, has partnered with Amazon to showcase an experiential ...