Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

Nowadays, there is so much competition that standing out in ad campaigns is very important. But, how can you figure out your ...

NPS alone no longer cuts it. Evolving customer experience metrics like CES and XQI are helping brands stay ahead in 2025 and ...

Big data is changing the game, and data analytics companies are shaping the future of business intelligence. Amid this ...

The days of customer data platforms (CDP) simply aggregating information about shoppers and their purchases are long gone, ...

In this modern era, where technology is reshaping every facet of business, retail operations are no exception. Through her insightful research, Vinodhini Chandrasekaran explores the transformative ...

To explore strategies for standing out in this competitive landscape, J.D. Power automotive consumer insights expert ... We collect data from over 6 million consumers annually, delivering insights ...

In today’s fast-paced digital world, the dairy industry, like many others, is facing the dual challenge of safeguarding sensitive data ...

Xsolla, a game commerce company, has partnered with AppsFlyer to provide analytics for web shops as alternative stores for game devs.