It’s also useful for competitive analysis, customer support, market segmentation and risk management. Example: Netflix used ...

AI-driven insights. AI tools enhance customer data analysis in real-time and deliver actionable insights for better decision-making. This year, data governance — marked by stricter privacy ...

Customer data analysis is an essential exercise for professionals regardless of what stage of business they are in—whether one-man bands as freelancers or managing up to 500 employees.

In a groundbreaking research paper published in the International Journal of Scientific Research in Computer Science, ...

By placing a precise focus on data capture and analysis, Blueshift is capable ... Vijay Chittoor: In the past, customer engagement involved segmenting customers by demographic attributes or ...

The financial technology (fintech) industry thrives on innovation, but the foundation of its success lies in how effectively ...

ServiceNow hopes to use Cuein’s technology for providing data analysis and insights from AI-native conversations to reinforce ...