A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

Effective communication plays a major role in the foundation of every patient services group. Using an efficient CRM for patient services teams helps streamline communication by offering a hub for all ...

Customer Relationship Management (CRM) tools have evolved far beyond their original purpose of organizing client data and tracking sales.

Displaced workers will be able to apply for other jobs internally, the Bloomberg report said, citing a person familiar with ...

The debate between on-premise CRM vs cloud CRM solutions often centers on cost, scalability, security, and flexibility. To ...

Deus X Pay is a regulated institutional stablecoin payment provider offering secure and compliant digital asset transaction ...

Back in December 2024 Salesforce CEO Marc Benioff announced that the company had bagged over 1,000 paid deals for "Agentforce." The platform is aimed at creating AI-powered virtual representatives.

Montréal-based FLiiP has closed a $4.4-million seed round to bring its all-in-one fitness business software solution to more ...

Join us for an insightful webinar to discover how integrating the capabilities of Playvox by NICE and CRM systems can help you deliver a superior omnichannel customer experience.

SALESFORCE Inc., a leading US-based customer relationship management (CRM) company, will launch its operations in the Philippines this year, according to the Department of Trade and Industry (DTI). A ...