You may already be asking, “Why can’t I just use the native social media platforms for customer service?” The answer is: You probably can, but only if you have very small volume. While the ...

This article will examine the importance of service skills for pilots and discuss how meaningful this is to the airlines they ...

The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

Delta Airlines is one of the world’s leading airlines, known for its extensive network, exceptional in-flight experience, and ...

The degree of assistance and courtesy granted those who patronize a business Excellent customer service is more than what you say or do for your customers. It also means giving customers a chance ...