Xfinity, a subsidiary of Comcast, is one of the largest telecommunications companies in the United States, offering services ...

All of us have been customers at one time or another, and we have all likely had a customer service experience that was less ...

The degree of assistance and courtesy granted those who patronize a business Excellent customer service is more than what you say or do for your customers. It also means giving customers a chance ...

When your employees feel confident and supported, they’re more likely to provide exceptional service. Are your customer service teams trained to handle new system updates? Do they have the tools ...

The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...