The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

A woman on TikTok shared a PSA about the importance of putting yourself on mute if you’re ever on hold with customer service.

This program aims to provide a fast track to great careers with industry partners like Alabama Power, Spire, and Blue Cross, ...

It makes all the difference when you find a remote job that offers paid training! Especially if you are new to an indust ...

The goal in these exercises is to help your team become more confident and proficient in what they say and do. When you achieve greater confidence and proficiency, you will also achieve greater trust ...

NASHVILLE, Tennessee, Jan. 21, 2025 (GLOBE NEWSWIRE) -- Integrity Solutions, a global leader in sales performance improvement and sales training, has reimagined and upgraded its learning experiences ...

Good customer service is made, not born. Most companies find that employees require training to provide good customer service. Some of the areas in which employees often get help from customer ...