Five years ago, Chick-fil-A opened a “drone-oriented Film Studies unit.” Last year, Chick-fil-A opened a giant drive-thru-only restaurant in Atlanta that moves twice as fast as other Chick-fil-A drive ...

Pandemic-fueled challenges forced consumers to wait significantly longer in drive-thru lanes at quick-service restaurants including Arby’s, Dunkin’ and Carl’s, Jr., whose speed of service ...

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