we can more seamlessly maintain compliance and better serve our customers by continuing to offer additional payment options," the Ohio Edison spokesperson told WFMJ. According to the station ...

Customers must now pay a 50-cent “service fee” for bill payments from their bank account. The company waives the fee for any ...

FirstEnergy has proposed a plan that, if approved by an Ohio regulatory commission, could increase some Akron-area customers' ...

Spokesperson Hannah Catlett told me that some FirstEnergy customers who get services through Ohio Edison and The Illuminating ... to a new third-party payment vendor, ACI Worldwide, to process ...