OVO Energy is paying out £100,000s in compensation to almost 1,400 customers Credit: Getty That means each affected customer will receive around £271 on average. Ofgem found OVO took too long to ...

Nearly 1,400 Ovo customers are to receive compensation after the energy firm was hit with a £2.37 million penalty by the industry watchdog for complaint handling failures. Ofgem said that 1,395 ...

“The regulator identified that 1,395 OVO customers were affected by issues including lengthy delays in addressing complaints, in some cases up to 18 months, and delays actioning the Energy ...

Ofgem said on Tuesday Ovo has also delayed actioning the Energy Ombudsman's decision when complaints were progressed. Ovo will pay £378,512 in compensation to affected customers. An extra £2 ...

Pay-as-you-go brand Boost is also part of Ovo Energy. Ovo Energy will pay out £2.37 million compensation after energy regulator Ofgem found failings in how it handled customer complaints in September ...

OVO Energy has agreed to pay out £2.37million in compensation and redress payments over customer complaint failures. This includes £378,512 in compensation directly to 1,395 customers ...

Nearly 1,400 OVO customers are to receive compensation after the energy firm was hit with a £2.37m penalty for complaint handling failures. Energy regulator Ofgem said the firm, one of the UK's ...

Energy firm Ovo had been fined £2.4m after the regulator found it had not been dealing with customer complaints correctly. Ofgem said that 1,395 Ovo customers were hit by problems, including long ...