Barbara Krassenstein was lying unconscious on the Schuylkill River Trail in Center City. Blood poured from a gash where the ...

Most people would likely wish never to have to make a 911 call; in most cases, it doesn’t entail being in a favorable ...

10. Their neighbour was wearing too much cologne. “Most people do use 911 responsibly, and we absolutely want the public to ...

Philadelphia’s 911 call takers are getting across-the-board 10% raises and new opportunities for advancement as city ...

Kiesha Archer, a Georgia-based 911 dispatcher whose job involves helping people in distress, recently found herself on the ...

As one man was on the phone with 911 dispatchers, screaming could be heard in the background. “I heard five minutes ago gun ...

David Sangris, a life-long resident of Ndilǫ, sometimes has to drive over a kilometre just to make a phone call. Poor cell ...

The hope is that the system will help reduce the dispatchers’ workload, Hatton said. PenCom handles about 85,000 non-emergency phone calls per year, he said. Often, those calls have to be put on hold ...

City authorities have asked residents to not call 911 to report illegal fireworks on New Year's Eve. Instead, there will be a ...

It’s after 5 p.m. The sun is setting on the 911 call center on Christmas Day.