AI, Online

AI chatbots drive online holiday spending to record level
Online spending throughout the 2024 holiday shopping season reached a record high and was driven, in part, by generative AI chatbots that funneled traffic to retail sites.
Online holiday shopping soars to record high amid rise of AI shopping assistants, Adobe data shows
Online holiday shopping soared to a fresh record high in 2024, driven by an array of e-commerce discounts and adoption of AI-fueled shopping assistants, according to data released on Tuesday by Adobe.
AI-influenced shopping boosts online holiday sales, Salesforce data shows
Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, boosting online sales in the United States by nearly 4% year-over-year, according to a report by Salesforce.
Online Holiday Shopping Got an AI Boost, Says Salesforce
Online sales climbed 4 percent in the year-end buying period, as AI-powered chatbots facilitated sales and returns.
US Online Shopping Hit Record $282B During This Holiday Season, Salesforce Says
Key Takeaways Online spending this November and December hit a record $282 billion in the U.S., up 4% from last holiday season, Salesforce said.Sales grew as more consumers found items on TikTok, Instagram and with aid from AI agents,
Online spending grew 3% to a record $1.2T over holiday period, says Salesforce
Online spending rose 3% to a record $1.2 trillion globally over the holiday period, with U.S.-sales, specifically, growing 4% to $282 billion. That’s according to a new report from Salesforce, which aggregated data from across its various cloud services,
US online holiday sales rise nearly 9% on mobile shopping boom, report shows
U.S. online spending rose nearly 9% during the 2024 holiday season, with shoppers mainly using their smartphones to buy products ranging from TVs to LEGO sets, data from
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