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Air Canada Awarded Gold by Mental Health at Work from Excellence Canada
Air Canada has announced that it has been awarded the Gold Level Certification by the Toronto-based nonprofit, Excellence Canada. The award recognises the Airline’s extensive investment into ...
Can artificial intelligence rescue customer service?
It’s not easy being a customer service agent —particularly when those customers are so angry with a product that they want to ...
I take over 100 flights a year. Here are 3 airlines I absolutely love, and one I wouldn't want to fly again.
I've been to over 80 countries and book 100 flights a year. From Emirates to Air Canada, here are my favorite and least ...
An apparent bomb threat saw over 200 Air India passengers stranded in Canada's freezing remote north before the air force picked them up
An Air India Boeing 777 diverted to Canada's Nunavut territory after an online security threat. The Canadian Air Force took ...
Chicago-bound Air India flight diverted to Canada after online threat
An Air India flight bound for Chicago was forced to make an emergency landing in Canada after the airline received an online ...