It’s also useful for competitive analysis, customer support, market segmentation and risk management. Example: Netflix used ...

AI-driven insights. AI tools enhance customer data analysis in real-time and deliver actionable insights for better decision-making. This year, data governance — marked by stricter privacy ...

In a groundbreaking research paper published in the International Journal of Scientific Research in Computer Science, ...

By placing a precise focus on data capture and analysis, Blueshift is capable ... Vijay Chittoor: In the past, customer engagement involved segmenting customers by demographic attributes or ...

By analyzing individual customer data, AI can predict each customer ... how companies handle customer feedback and sentiment analysis. Sentiment analysis is the process of identifying and ...

The financial technology (fintech) industry thrives on innovation, but the foundation of its success lies in how effectively ...

ServiceNow hopes to use Cuein’s technology for providing data analysis and insights from AI-native conversations to reinforce ...