Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

Companies have an abundant amount of data to work with, but insights coupled with actionable information remain elusive.

City BBQ, a fast-casual restaurant brand, has formed a partnership with customer data platform Bikky to drive growth.

For organizations ready to embrace the future, building the right infrastructure is the first step toward achieving ...

First Insight has been recognized as a Major Player in the IDC MarketScape: Worldwide Retail Promotions Management 2024–2025 Vendor Assessment.

The Pearl family engines have Engine Health Monitoring Vibration Units (EHMVU). This technology is a novel engine data ...

Nowadays, there is so much competition that standing out in ad campaigns is very important. But, how can you figure out your ...

Sam Richardson, director of executive engagement at Twilio, shares some learnings that brands can take away from the event ...

Situm, a leader in indoor positioning and wayfinding technology for a decade, and HappyOrNot®, a global leader in customer and employee experience management solutions, have signed a strategic ...

By leveraging data and advanced analytics, financial institutions can make better decisions, optimize operations, and significantly enhance customer experiences. Insights from customer behavior and ...