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Companies have an abundant amount of data to work with, but insights coupled with actionable information remain elusive.

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

City BBQ, a fast-casual restaurant brand, has formed a partnership with customer data platform Bikky to drive growth.

More than 67,000 customers offered insights across seven key categories of customer service treatment ... that were involved in incidents of data breaches, major recalls, lawsuits, unethical ...

Now in its second year, the event for customer-obsessed product teams, hosted by Dovetail, will feature industry leaders from Microsoft AI, Atlassian, OpenAI, and more as they discuss the latest ...

Surgere, the industry leader in creating supply chain visibility with 99.9% data accuracy, has unveiled its new agentic AI ...

For organizations ready to embrace the future, building the right infrastructure is the first step toward achieving ...

The Pearl family engines have Engine Health Monitoring Vibration Units (EHMVU). This technology is a novel engine data ...

Nowadays, there is so much competition that standing out in ad campaigns is very important. But, how can you figure out your ...

FIS Revenue Insight will use AI-powered predictive analytics to provide proactive risk management and improve cash flow and reduce error-prone processes ...