Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

CSAT empowers CX leaders with automatic, actionable CSAT scores for every customer interaction, leveraging Generative AI to analyze sentiment, resolution, and effort.

Learn how AI simplifies market research, offering fast, cost-effective insights. Perfect for businesses seeking smarter, ...

Adopt an organization today, and it will require the organization to leave all its comfort zones behind and depend on digital tools for maximizing efficiencies, streamlining operations, or creating ...

Payment service providers need to rethink their business model and take advantage of their customer relationships to offer ...

The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service tool.

The change in technology over the last 20 years has been transformational and, in many ways, has spoiled customers, claims ...

We recently published a list of Complete List of All AI Companies Under $2 Billion Market Cap. In this article, we are going ...

Microsoft is looking to make AI more accessible and flexible for businesses. It has now rolled out Copilot Chat, a pay-as-you ...

Gujarat High Court held that service provided by the subsidiary company to its parent company in independent capacity doesn’t ...

Think about the aim of any business for just a moment. You aren’t serving your employees, are you? Accordingly, you’re tailoring your product or services to the needs of customers. Implementing ...