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Coveo's Passage Retrieval API delivers precise, trustworthy text to large language models and AI applications, including Salesforce Agentforce, Microsoft Copilot, Amazon Bedrock Agents, and SAP Joule.

One of the easiest ways to get your files stored online is by using cloud storage, and the best way to start your journey into the cloud is with free cloud ... Sync’s customer service amounted ...

In this article, we will explore the impact of personalized customer service, the benefits it brings to businesses, and the strategies for implementing this lost art back into our modern ... This can ...

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Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Traditionally, scaling customer service alongside business growth has been a tricky balance to strike. To meet rising demand, the only real option was to add more and more head count to your support ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Or . . . maybe not. The most noteworthy new program for free tax-prep, IRS Direct File, came under fire this week from Elon Musk, who tweeted Monday that the service had been “deleted.” ...

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Napkin AI represents a new breed of vertical AI agents, generating a graphic that represents text within five seconds.