AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

Xfinity, a subsidiary of Comcast, is one of the largest telecommunications companies in the United States, offering services ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships.

A nonprofit in Clyde is empowering people with disabilities by creating sweet opportunities, teaching customer service skills ...

By enabling seamless financial services through APIs, BaaS fosters innovation, reduces costs, and enhances customer ...

This program aims to provide a fast track to great careers with industry partners like Alabama Power, Spire, and Blue Cross, ...

The public services department says the initiative aims to develop the skills of officers stationed at service counters, ...

In a rant post to Reddit, the disgruntled driver shared that they felt exploited after working tirelessly, facing slow ...

BT Group has announced plans to hire 82 apprentices in Darlington by September 2025 - to work as apprentice customer service advisors in EE.

Organisations across the region are prioritising cyber security, customer experience and application development, even as they navigate cloud repatriation and a growing skills gap in AI and security.

As AI becomes more pervasive across industries and organizations, investing time and resources can make the difference ...

Discover essential steps to become a successful Customer Experience Planner, including skill development, gaining experience, ...