Joining us on today’s Inside Automotive is John Fairchild President of Fairchild Automotive Solutions, to share ...
This program aims to provide a fast track to great careers with industry partners like Alabama Power, Spire, and Blue Cross, ...
The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer ...
The staff at the city mosque here will soon be required to wear a standard uniform and undergo customer service training ...
If you’ve received poor products or services, don’t suffer financial detriment - MoneyMagpie Editor and financial expert ...
HOOVER – Jefferson State is now offering a new customer service program at its Shelby-Hoover campus.
What I are wondering, as this investment and implementation wave continues, is who will lead these GenAI efforts? The more I ...
Imagine a world where every time you speak on the phone, an AI-powered machine is on the other end. That reality isn't far ...
In today’s fast-paced business landscape, customer experience stands out as a key differentiator. Key Takeaways Call centers ...
Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
The Bermuda Taxi Owners Association is seeking feedback from the public on a long-term plan it has devised to improve the ...
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