Several high-profile companies from Dunkin Donuts to Hellmann's and Uber Eats have released their adverts ahead of the Super Bowl, while others have started to play during the big game.

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With a collection of humorous small-bore observations, the former “Daily Show” correspondent thoughtfully takes stock of how we as people have lost touch in the unlikeliest of ways — from the decline ...

From activities like LEGO sets that will keep your kids entertained for hours, to sweet Valentines-inspired outfits and ...

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Business-to-business (B2B) commerce has evolved dramatically throughout the 2020s, thanks largely to innovation and ...

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...