Lyft is using Anthropic’s Claude AI for customer service
Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...
4 Lessons From the Worst and Best Customer Service
Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.
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7 Customer Service Innovations To Look Out for in 2025
The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...
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Block to Pay $175 Million for Cash App Customer Service Failures
The company also agreed to make updates to its customer service and investigation operations, including setting up 24-hour, live-person customer support services. Block said it has made significant ...
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Justin Bieber Previews Trippy, Stripped-Down New Song Snippet About Shaking Off the Hate
The 24-second clip of the demo-sounding track was included in an Instagram Story on Wednesday (Jan. 15). By Gil Kaufman It’s been more than two years since Justin Bieber released new music ...
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Gulfstream Opens Up New Service Center At Mesa Airport
Gulfstream has officially opened a new customer support service center at Mesa Gateway Airport (AZA) in Arizona, with a ribbon-cutting ceremony held on January 9, 2025. This new center builds on ...
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Gulfstream opens new customer support centre
Gulfstream Aerospace Corp. announced the official opening of its newest Customer Support service centre at Mesa Gateway Airport in Mesa, Arizona. To mark the occasion, state and local dignitaries, ...