Early results revealed this technology has simplified ordering and helped free up employees to enhance the customer ...

For older patrons, navigating QR codes and smartphone apps can feel overwhelming, turning what should be a relaxing dining experience into a frustrating ordeal.

As dine-in traffic continues to wane, QSRs are prioritizing their digital platforms and delivery services to sustain customer ...

Wendy's has upped its digital game at a time when McDonald's status as digital transformation leader has stalled.

One of the most compelling reasons to invest in technology is its ability to enhance the overall guest experience. Digital ...

Dining out can be scary for the 33 million people in the United States with a food allergy. Even when restaurants list ...

an Israeli startup that used artificial intelligence to dynamically change ordering window menus. Choices update based on weather, previous orders, and local trends. Other digital strategies at ...

While Niccol didn’t name specific items, he has said the coffee chain’s menu has become “overly complex” resulting in long ...

Starbucks is planning to cut its food and beverage offerings by 30 per cent over the course of this year to simplify ...