On 11 December 2024, the FCA published two pieces of feedback on the Consumer Duty, setting out good practices and areas for ...
It is far from the case that the Financial Conduct Authority considers consumer duty to be implemented and is planning to ...
The FCA’s assessment of 180 firms’ first Consumer Duty Board reports revealed a wide variance in the quality of reporting and ...
Consumer Duty requires companies to monitor consumer vulnerability during the lifetime of a product, and to use this data to ...
Six months on from our protection roundtable, we contacted the panellists to find out if insurers service levels have ...
As 2024 draws to a close, we could back at key highlights throughout the year from the point of view of protection.
The FCA has launched a consultation on its proposals for a new retail disclosure regime for Consumer Composite Investments ...
Law firms lining up claims for motor finance mis-selling have had a busy week, with significant court rulings and a Financial ...
The Financial Conduct Authority has set five features that of a good Consumer Duty report and five areas for improvement. The report comes as a result of a targeted and thematic review that the ...