Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...

Phone scammers are impersonating well-known organisations, making it more and more difficult for Aussies to work out what is ...

Verified Carrier partners with big brokers to re-vet carriers -- at a cost. This latest turn in the carrier vetting craze is big news for owner-operators.

From misrouted calls to abandoned inquiries, these red flags let you know when it's time to upgrade to multi level IVR.

City of Lubbock Utilities is currently working on maintenance and updates to its website, so CityofLubbockUtilties.com is not ...

Chattanooga, TN, Jan. 07, 2025 (GLOBE NEWSWIRE) -- 97% of businesses who text would recommend it to others. That’s just one of the many ...

The MTA says it will not charge any fines or fees besides the toll price for 60 days. Watch out for phishing scams.

Robert Feder, the respected dean of media reporting in Chicago, was shown the gate by Facebook for reasons mysterious.

SHOPPERS have been left fuming after waiting up to two weeks for orders from Lush amid delivery delays. Customers are still awaiting their parcels after placing orders during the retailer’s ...

Responding to the diverse needs of new and aspiring business owners, Northwest Registered Agent is pleased to announce the launch of a full suite of affordable, customizable products designed to allow ...

A total of 11 states have now declared emergency due to winter weather in the last week. Also: I-17 closures planned for Jan.

Home Deput had argued that customers had no reasonable expectation of their privacy, after information was allegedly provided ...