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Negative Reviews: A Hidden Threat to Your Amazon Sales
Negative reviews can feel like a punch in the gut. For an Amazon seller, a single-star rating on their listing can tur ...
Retailer Fashion Nova suppressed negative online reviews, with $2.4M going back to customers: FTC
The Federal Trade Commission (FTC) is issuing over 148,000 refunds totaling nearly $2.4 million in a settlement order ...
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Dealing with negative customer feedback
Listening and responding positively to criticism shows willingness to learn and provide a product that better suits your customer’s needs. To respond to negative feedback graciously, here are ...
Fashion Nova owes customers $2.4 million after hiding negative reviews, feds say
Fashion Nova blocked negative reviews from appearing on its website, federal authorities said. Now, the fast-fashion retailer owes nearly $2.4 million in refunds. The Federal Trade Commission on ...
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Some Fashion Nova customers getting part of $2.4M in refunds; retailer accused of hiding bad reviews
Fashion Nova is accused of blocking negative reviews of its products from being posted on its website. Now, the fast-fashion ...