Monroe County is temporarily rerouting all 911 calls to another county.

Voice deepfakes are making it increasingly hard to figure out if there’s a real person or a bot on the other end of the line.

VoIP (Voice over Internet Protocol)—a flexible, cost-effective solution that uses the internet to handle calls, video ...

Nothing Phone 3a series is confirmed to launch on March 4. The company has shared a glimpse of its rear panel, with its ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Android 16 could finally let you set your phone's region independently of the system language. Here's why that matters.

"There is nothing that says hold for the next available representative… and there’s no reason I should have to fight to get ...

Both carriers’ issues appear to be linked to the fact that the affected customers are using eSIMs, rather than traditional physical SIM cards. It seems that the networks have yet to fully upgrade ...

Apple's beta AI tech is now activated automatically in iOS 18.3. Here's how to disable specific features or the whole thing.

Nothing has announced the launch of the Nothing Phone (3a) series on 4 March, with availability in India via Flipkart. It will likely feature an upgraded design, enhanced camera, Snapdragon 7s Gen 3 ...

The UK telecoms regulator, Ofcom, has called on major ISPs - including BT, Sky Broadband, Vodafone, TalkTalk, and Virgin Media - to provide more information in ...

Trust between the government and disabled people is at an "all-time low", charities have told Yahoo News, as a new report ...