He added, “Respondents cited factors such as proximity, speed, customer service, and cash availability as reasons for their choice. Many also noted that POS agents are more personable and ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

KentOnline’s consumer champion visited a new-build estate where people report being “stuck” with one broadband provider whose ...

Introduction Though HR (Human Resources) is recognised globally as a source of sustainable competitive advantages, many Sri ...

If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...

Tony Whitlam, of Nottinghamshire, who has muscular dystrophy, contracted builder Craig Harris - but the project hit all ...

Money Talks columnist Darnell Mayberry writes that America’s tipping culture—rooted in classism and exploitation—should be ...

Globe contributing writer Mike Ward argues that poor training and a lack of in-person social interactions are causing ...

“People living in poverty and those who are unemployed can be encouraged to work in the [free nutritious meal] kitchens. That counts as providing job opportunities,” he said. Gus Ipul said ministry ...

County commissioners delayed a decision Dec. 31 on renewing their support to the Lincoln Prosperity Proposal in a letter to Montana’s congressional delegation after concerns were raised.