He added, “Respondents cited factors such as proximity, speed, customer service, and cash availability as reasons for their choice. Many also noted that POS agents are more personable and ...
The project44 vs. My Carrier dispute over eBOL technology has reached a Delaware court, with both sides asking for injunctions.
Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.
KentOnline’s consumer champion visited a new-build estate where people report being “stuck” with one broadband provider whose ...
Civil servants at the tax office are being given the equivalent of one day a week off to promote “gender ideology”, The ...
Introduction Though HR (Human Resources) is recognised globally as a source of sustainable competitive advantages, many Sri ...
To make the holiday shopping experience the best it can be for customers year after year, businesses must ensure they set ...
"If you were on live chat with customer care, I could see what you were typing before pressing send. I watched people work ...
If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...
Tony Whitlam, of Nottinghamshire, who has muscular dystrophy, contracted builder Craig Harris - but the project hit all ...
However, telecommunications, media, and transport sectors saw the biggest drops in customer spending due to poor service. Just four mobile and broadband (telecommunications) providers made it into the ...
There probably never was, but there certainly isn’t now, when people are overwhelmed by the amount of information, when the consequences of having bad information ... existing work on that, but it’s ...
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