Agentic AI is a $31 billion market and Salesforce could win a big share as customers profit from Agentforce's value-based ...

Salesforce today released e-commerce storefronts in its Starter and Pro suites, the all-in-one sales, service, marketing, and commerce solutions for growing businesses, to build direct-to-consumer ...

Salesforce Starter and Pro Suites now have ecommerce storefront capabilities alongside marketing, sales and service. The post ...

Microsoft Corp. is launching a set of artificial intelligence tools designed to send emails, manage records and take other ...

Salesforce is a well-known name. However, many other CRM platforms offer similar or even better features at various price ...

Google Adwords is a lead generation tool for salespeople all over the world. When Salesforce.com included an application for Google Adwords, many flocked to it. Recently though, Salesforce ...

Salesforce CEO Marc Benioff criticized Microsoft for its AI-powered agents and compared Copilot to Clippy 2.0.

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...

Starting in mid-2013, the company spent $2.5 billion for ExactTarget, which supplied cloud marketing tools to integrate ...

A somewhat under-performing Amazon Prime event won’t dampen expectations for big revenues this holiday season.

This creates a digital workforce capable of analysing data, making decisions, and executing tasks like answering customer ...