“On the Spectrum side, there was no communication. There was no estimated restoration time,” said Taylor. “No one could have predicted what happened with Helene but that level of communicati ...

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Instagram/Taylor Rousseau Grigg “No one ever expects to have to deal with this kind of pain and heartbreak, especially at our age," he wrote in an Oct. 5 Instagram post. "She is the most brave ...

More than 50,000 Upstate Spectrum customers remain without internet service two weeks after Hurricane Helene hit. Scott Pryzwansky, Spectrum's mid-south region senior director at Charter ...