British Airways is overhauling its loyalty program this year, switching to a revenue-based system and moving away from ...

U.S. airline industry. It started early when a door plug explosively separated from an Alaska Airlines Boeing 737 MAX 9 ...

Did you know that on-time departure and arrival are among the most important factors affecting customer satisfaction with an ...

Many customers said the new requirements make it more difficult to earn British Airways loyalty status, and they will spend ...

You can now book more Qantas seats using frequent flyer points... How to put yourself on the fast track to Qantas Gold status and enjoy top perks with over a dozen ...

I have had good experiences with United Healthcare and other insurance providers including property and auto insurance. Customer representatives have been helpful and willing to stay on the line ...

A Horizon Air flight on Christmas Eve from Anchorage to Fairbanks was forced to turn around after an eagle hit the plane. Two ...

This swish pre-flight hangout has all the bells, whistles and dining choices you’ll possibly need.