Google is piloting RCS integration with Search in India, allowing users to contact businesses directly via AI-powered chat, ...

Adani Total Gas has increased its CNG stations to 605 by adding 28 new stations in the just-concluded October-December quarter, the Adani Group company said in its quarterly earnings on Monday. It ...

British Gas has been named one of the country’s worst energy suppliers – after spending £50m trying to overhaul its poor customer service record. Customers said Britain’s second biggest ...

The company also agreed to make updates to its customer service and investigation operations, including setting up 24-hour, live-person customer support services. Block said it has made significant ...

Photo / Marty Melville There are too many meetings in the public service, too many layers of management, too much duplication, not enough clarity about its role and not enough focus on outcomes ...

Rachel Reeves’s Budget tax raid will result in fewer workers across the retail sector, sparking fears that customers will receive worse customer service. As well as warning of price rises ...

WhatsApp has just unveiled its latest release, with new features and design upgrades focused on making chats more fun and more creative. Here’s what’s coming. Creative chat effects coming to ...

As 2025 begins, WhatsApp, one of the most popular instant messaging apps on the planet, has announced new features designed to enhance user experience and engagement with the app. One notable ...

The ban would make it illegal to download TikTok in the U.S. and would require internet service providers to block access to the app. According to USA Today, if ByteDance, TikTok's parent company, ...