Google is piloting RCS integration with Search in India, allowing users to contact businesses directly via AI-powered chat, ...

Adani Total Gas has increased its CNG stations to 605 by adding 28 new stations in the just-concluded October-December quarter, the Adani Group company said in its quarterly earnings on Monday. It ...

These can include the degrees of customization, personalization, security or authentication, social media integration, app speed, customer service support, and levels of responsiveness. This is the ...

It’s the driver for increased profit margins, sustainability, reduced costs, and better Customer Lifetime Value (LTV), to name ... Services Buyers guide to get a full list of the best service ...

British Gas has been named one of the country’s worst energy suppliers – after spending £50m trying to overhaul its poor customer service record. Customers said Britain’s second biggest ...

WhatsApp is a mainstream messaging and communication app by Meta that’s used by millions across the globe. In addition to messaging, you can even use WhatsApp for high-quality voice & video calls, ...

The company also agreed to make updates to its customer service and investigation operations, including setting up 24-hour, live-person customer support services. Block said it has made significant ...

Here are our favorite WhatsApp alternatives you can download right now. Signal is one of the most obvious choices for the more privacy and security conscious. The messaging service has ...

Photo / Marty Melville There are too many meetings in the public service, too many layers of management, too much duplication, not enough clarity about its role and not enough focus on outcomes ...