The issues at Capital One after Citibank acknowledged a problem affecting customers' ability to access their accounts from mobile devices, as well as an apparent issue related to fraud alerts. It is ...

One day prior, a spokesperson from Capital One had said, “We have made substantial progress in resolving our third-party ...

A power outage and hardware failure at fintech FIS last week delayed deposits and payments at 27 banks, including Capital One.

The third-party vendor affected is FIS Global, a provider of financial tech services to a number of major banks, including Capital One. The company said in a statement a power outage was the root ...

A local power loss and hardware failure at third-party vendor FIS appears to be at the root of a several-day service interruption that saw thousands of Capital One customers unable to access their ...

Capital One's technical issues had thousands more customers ... offline as quickly as possible," the company, also known as FIS, said in an emailed statement. FIS had previously said one of ...

FIS spokesperson FIS is a provider of financial ... to call the number on the back of their debit card or visit a Capital One Branch or Café. Earlier this week, a U.S. watchdog group sued Capital ...

Prior to Friday's statement, Capital One said the company was having issues making deposits and processing payments for some consumers, small businesses and commercial banks. USA TODAY contacted FIS ...

Capital One's technical outage which had been impacting ... the vendor – Florida-based Fidelity Information Services (FIS) – to resolve the issue and restore services.

Capital One's technical issues had thousands more customers ... offline as quickly as possible," the company, also known as FIS, said in an emailed statement. FIS had previously said one of ...

It is not clear whether FIS was also involved in the Citi outage. Earlier this month, the Consumer Financial Protection Bureau sued Capital One, alleging it misled customers about its savings ...