Agentic AI is a $31 billion market and Salesforce could win a big share as customers profit from Agentforce's value-based ...

Attention uses AI and natural language processing to record sales calls, analyze data, and generate next steps.

While many MSPs over-communicate during the sales process, their communication cadence and interest may wane after signing ...

Salesforce CEO Marc Benioff criticized Microsoft for its AI-powered agents and compared Copilot to Clippy 2.0.

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting ...

On Tuesday, the company unveiled its new AI Studio, "a no-code builder that lets any team design any workflow, embed AI ...

Microsoft will allow businesses to start making their own autonomous artificial intelligence agents starting next month, ...

Only 48% of digital initiatives meet or exceed their business outcome targets, but the successful ones seem to have one big ...

Microsoft, under CEO Satya Nadella, is adding new AI capabilities including AI agents that can complete tasks and oversee ...

Workers are stepping into the spotlight to be the face of their employer’s social media accounts.

The software company said it is the first provider to deliver a true commercial cloud that has received Top Secret ...

Three former Salesforce executives have joined forces to launch a new consulting agency specialising in data and marketing, ...