Background Patients are a valuable source of information about ways to prevent harm in primary care and are in a unique position to provide feedback about the factors that contribute to safety ...

1 Department of Epidemiology and Population Health, London School of Hygiene and Tropical Medicine, London WC1 7HT, UK 2 Department of Epidemiology and Public Health, University College London, London ...

1 University of Technology Sydney, Centre for Health Communication, Sydney, New South Wales, Australia 2 HSPIB, NSW Ministry of Health, North Sydney, New South Wales, Australia 3 Emergency Department, ...

Clinical Safety Research Unit, St Mary’s Hospital, London, UK R Davis, Clinical Safety Research Unit, Department of Bio-Surgery and Surgical Technology, 10th Floor, Queen Elizabeth The Queen Mother ...

1 Faculty of Health and Life Sciences, School of Health, Community and Education Studies, Northumbria University, Newcastle upon Tyne, UK Background Healthcare is a series of complex, interwoven ...

3 Health Services Research Unit, University of Aberdeen, Aberdeen, UK Correspondence to: Professor M Eccles, Professor of Clinical Effectiveness, Centre for Health Services Research, 21 Claremont ...

“The right quality and uniformity are foundations of commerce, prosperity and peace.” W E Deming (1900–1993) Variation causes waste. How could any one take these apparently simple ideas and turn them ...

Problem: Sliding scale insulin (SSI) is frequently used for inpatient management of hyperglycemia and is associated with a large number of medication errors and adverse events including hypoglycemia ...

Correspondence to Professor Helen E Lester, NIHR School for Primary Care Research, University of Manchester, 7th Floor Williamson Building, Oxford Road, Manchester M13 9PL, UK; ...

Center for Organizational and Occupational Sciences, ETH Zurich, Zurich, Switzerland Correspondence to Dr Yvonne Pfeiffer, Center for Organizational and Occupational Sciences, ETH Zurich, Kreuzplatz 5 ...

PROBLEM: A need to improve the communication system between general practitioners (GPs) and the national health insurance institute's (NHII) committee of experts for the referral and approval of ...

Most quality improvement or change management interventions are currently designed intuitively and their results are often disappointing. While improving the effectiveness of interventions requires ...