Energy billing issues aren’t a new problem, but since the energy affordability crisis, the consequences for consumers are frequently more serious. Average bills are still 66% higher than the historic ...

Citizens Advice has been calling for more regulatory oversight of the Third Party Intermediary (TPI) sector for over a decade. We are keenly aware that TPIs already play a vital role in the energy ...

“Energy prices remaining relatively stable over winter will offer cold comfort to millions across the country already struggling to afford bills. It comes as people are falling further and further ...