This is the information required for configuring IT Services-supported email clients to access your QMUL Office 365 account using IMAP. You will need to know your ...

2. Click on File > Info > Manage Rules & Alerts. 3. When the Rules and Alerts dialog box is displayed, click the New Rule button. Note: The example shown below is setting a rule for unwanted emails. 5 ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

The University is currently trialling the use of the Mitel Micollab Client to provide telephony services on and off campus using a software version of our Mitel telephones. The client can be installed ...

High-Performance Computing (HPC) provides researchers with the ability to expand their data processing, simulation and computation across hundreds of cores. This has led to widespread use across many ...

We have created short tutorials to help demonstrate how easy it is to create and edit tickets using our Self Service portal, LANDesk. The Self Service portal has functions that make tracking the ...

Below are the steps required for MiCollab Softphone and Roaming Extension users to forward their phone calls to an external phone number, for example, a mobile phone. Adding Your mobile phone number ...

These are the steps for setting up an IMAP device or email client for your QMUL email account. 1. Open your email client that uses the IMAP settings. 2. Enter your Name and QMUL email address. 3.

2. Right-click on the root folder (your name) and select Folder Permissions. 3. On the Properties window, click Add. 5. Select the permission level from the predefined settings from the drop-down menu ...

1. Sign into your account on Outlook Web App (OWA). 2. Right-click on the root folder (your name) and select Permissions. 3. Click on the + icon on the top left hand corner to add a user. 4. On the ...

The list below contains the names of staff who can authorise IT equipment requests. Each School, Institute and Department have a nominated person for this function. Some IT equipment Requests may be ...