An internal investigation was conducted after a 911 operator intentionally hung up the phone on someone reporting a random ...

Most people would likely wish never to have to make a 911 call; in most cases, it doesn’t entail being in a favorable ...

10. Their neighbour was wearing too much cologne. “Most people do use 911 responsibly, and we absolutely want the public to ...

Philadelphia’s 911 call takers are getting across-the-board 10% raises and new opportunities for advancement as city ...

A Michigan 911 dispatcher helped a frantic couple deliver their baby girl over the phone while the woman was in labor.

The sheriff's office posted at about noon Friday that all phone lines, including 911 lines, were down. For non-emergency needs, residents have been told to call Reedsburg Police Department Dispatch at ...

Kiesha Archer, a Georgia-based 911 dispatcher whose job involves helping people in distress, recently found herself on the ...

The hope is that the system will help reduce the dispatchers’ workload, Hatton said. PenCom handles about 85,000 non-emergency phone calls per year, he said. Often, those calls have to be put on hold ...

It’s after 5 p.m. The sun is setting on the 911 call center on Christmas Day.

The City of Oklahoma City is reminding residents to leave 911 phone lines clear for emergencies on New Year's Eve ...

City authorities have asked residents to not call 911 to report illegal fireworks on New Year's Eve. Instead, there will be a ...