That’s one of the takeaways from Delaware’s first Minority Enterprise Development Week event at the Audion on UD’s STAR Campus for talks and panels, including “Balancing AI with Human Interaction” ...

Air Canada Customer service At :telephone_receiver ... and be patient throughout the interaction. These tips can help make your customer service experience more efficient and productive.

delighting customers with personal service and genuine interaction. Indian women's hockey star Rani Rampal expressed shock ...

It’s not easy being a customer service agent —particularly when those customers are so angry with a product that they want to ...

Today, some companies are still figuring out what, if anything, to do with generative artificial intelligence. But AI ...

A recent Gartner survey found that 64 per cent of customers prefer companies avoid using artificial intelligence (AI) in their customer-service ... Earlier this year, Air Canada was held liable ...

Mercedes-Benz Canada and Groupe Park Avenue celebrate the grand opening of the AMG Brand Centre in Montreal, reflecting the ...

Many U.K. businesses struggle to get their AI projects started, as the technology is not applicable, according to data ...

Jumping on the gen AI bandwagon can backfire, but moving too slow isn’t wise either. Finding the optimum pace relies on a ...

What were Japan Airlines’ obligations when a first-class passenger asked to be rebooked onto a competitor’s flight?

The brave new future of work has already arrived in the lab of Anand van Zelderen. Johanna and Johan are seated at the table, ...