Customer sentiment analysis is taking a bold leap forward with emotion mapping, real-time tracking and cultural insights.

If you want to acquire data analyst skills to make a successful career in this field, then enrol yourself in a ...

As interactions between businesses, brands and their customers shift, the race to redefine customer experience (CX) is ...

Data analysis has a rich history that spans centuries, evolving alongside human civilization’s increasing need to understand ...

Learn how Dovetail accelerates development of new generative AI products and features using Amazon Bedrock, deploying the ...

Level AI proudly announces its placement on CMP Research Prism, an elite technology assessment framework developed by CMP Research, a division of Customer Management Practice (CMP) for customer ...

Connected AI can help you "listen" to the voice and behavior of your customers, your competitors customers and your team.

Georgia Power projects that energy demand on its grid will grow by about 50% by the end of 2030 as large load customers, ...

The exploration of AI in marketing highlights its transformative potential to combine human creativity with machine precision ...

In Nigeria’s rapidly evolving retail landscape, companies increasingly turn to data-driven insights to navigate a market characterised by diverse consumer ...

Assess and identify risks – financial firms should evaluate how GenAI affects existing data governance frameworks and ...