That’s the situation in today’s story, and the customer service rep at the call center handled the customer like a pro while ...

I like to share everyday life events with you, and I tend to get cranky and write about the bad stuff too often. So I am ...

The top executive of Allstate Corp. said the company’s 15,000 customer service agents now use artificial intelligence to craft emails to customers about claims, a move that has led to better outcomes ...

Washington — Republican Rep. Mike Turner of Ohio was removed from ... He has earned the respect of his colleagues through his years of faithful service on the committee and his steady approach ...

Refers to the latest 2 years of stltoday.com stories. Cancel anytime. Newly sworn U.S. Rep. Wesley Bell, D-St. Louis, was one of 45 Democratic House members who joined Republicans to impose ...

National Security Adviser nominee Rep. Mike Waltz, R-Fla., reacts to Israeli Prime Minister Benjamin Netanyahu delaying the vote to approve a cease-fire deal on 'Fox & Friends'.

On Tuesday afternoon, a House Oversight and Accountability Committee hearing took an unexpected turn when Rep. Nancy Mace (R-South Carolina) asked Rep. Jasmine Crockett (D-Texas) to “take it ...

U.S. Rep. Warren Davidson of Ohio has called to put a hold on relief money for those suffering from the devastating wildfires in Southern California. He claims better forest management must be ...

U.S. Rep. Marie Gluesenkamp Perez, D-Skamania, along with Washington’s Democratic Sens. Patty Murray and Maria Cantwell secured a grant through the U.S. Department of Transportation. The grant ...

The often-dreaded cover letter is your secret weapon for standing out. Despite its importance, only 38% of candidates submit one for a job posting when required. The truth? A generic, formulaic ...

These Insider Deals are focused on self-care and jewelry. Rep. Dustin Burrows, R-Lubbock, was elected speaker of the Texas House on Tuesday, concluding a bitter and intense power struggle within ...

MANILA, Philippines — The position of the House of Representatives committee on appropriations chairperson, previously held by Ako Bicol party-list Rep. Elizaldy Co, has been declared vacant.