Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...
Just Salad has launched Salad AI, an advanced personalisation tool to transform the customer dining experience.
Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that ... much for your feedback on { ...
"Effective customer service consists of asking, 'What is it our customers want, how well are we providing it, and what must ...
Improving the customer journey is not only a strategy, but also a need in the cutthroat market of today. With the correct ...
The second annual U.S. consumer survey ... self-service kiosks (39%), table-top ordering (37%), and digital payments (32%) were among the top three. 18 The Future of Customer Experiences As ...
and its survey shows that people who use Formstack save up to 18 hours a week. A stack of appealing features includes an easy drag-and-drop form builder, form templates, and integration options.
Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...
"The customer is always right" is an adage most people are inherently familiar with, whether or not they have experience working in customer service ... to its present form, when the sale of ...
Attorney General Douglas Moylan on Monday said a total of 9,000 survey forms on child support services ... surveys are expected to help improve customer service for the program.