This program aims to provide a fast track to great careers with industry partners like Alabama Power, Spire, and Blue Cross, ...

Xfinity, a subsidiary of Comcast, is one of the largest telecommunications companies in the United States, offering services ...

HOOVER – Jefferson State is now offering a new customer service program at its Shelby-Hoover campus.

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

Delta Airlines is one of the world’s leading airlines, known for its extensive network, exceptional in-flight experience, and ...

Proposals to eliminate federal taxes on tips present potential pros and cons. While the idea promises increased earnings for service workers, it also presents challenges involving revenue loss and ...

In today’s mobile-first, digitally driven marketplace, a single dissatisfied customer can spell big trouble ... about their company’s product or service is spreading quickly among online ...

Skills are rapidly becoming obsolete as AI ... and human-focused roles such as talent management and customer service. The demand for tech workers is increasing as businesses adopt AI, information ...

One can train effectively by showing how to do, share examples, rather than simply teaching theory, trial and error by users, encouraging questions for clarity ...