Discover essential steps to become a successful Customer Experience Planner, including skill development, gaining experience, ...

A step-by-step playbook to supercharge salesFierce competition means brands are no longer competing on price and product ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships.

AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

Tips are optional payments a customer makes to a service provider and may be offered in different ways. Tips may consist of ...

In a rant post to Reddit, the disgruntled driver shared that they felt exploited after working tirelessly, facing slow ...

Xfinity, a subsidiary of Comcast, is one of the largest telecommunications companies in the United States, offering services ...

The rules governing the reporting of taxes and National Insurance vary depending upon the payment method of the tip ...

You have to pay Income Tax on any tips you get, and may have to pay National Insurance and who reports the tax and whether you pay National Insurance depends on two things.

Workers in service industries like restaurants, hotels, cafes, and taxis must declare their cash tips with the taxman today.

Managing staff schedules and payroll in the fast-paced hospitality industry is no small feat. From unpredictable customer ...

While tipping is meant to reward good service, in Kenya, it has become a double-edged sword, alienating customers rather than ...