Pilatus has secured the Royal Netherlands Air Force as the launch customer for its PC-7 MKX basic trainer, with the service to field an eight-strong fleet from later this decade.

We look at what IT leaders can do to help untangle the numerous structured and unstructured data sources that exist in a ...

A woman on TikTok shared a PSA about the importance of putting yourself on mute if you’re ever on hold with customer service.

Ultimately, investing in forwarder TMS software is a significant decision that can greatly impact logistics operations. By ...

Joining us on today’s Inside Automotive is John Fairchild President of Fairchild Automotive Solutions, to share ...

This program aims to provide a fast track to great careers with industry partners like Alabama Power, Spire, and Blue Cross, ...

According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...

HOOVER – Jefferson State is now offering a new customer service program at its Shelby-Hoover campus.

What I are wondering, as this investment and implementation wave continues, is who will lead these GenAI efforts? The more I ...

In today’s fast-paced business landscape, customer experience stands out as a key differentiator. Key Takeaways Call centers ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

18 to say data could be used to train AI models, and in a "frequently asked questions" hyperlink said opting out "does not affect training that has already taken place." This attempt to "cover its ...