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With a collection of humorous small-bore observations, the former “Daily Show” correspondent thoughtfully takes stock of how we as people have lost touch in the unlikeliest of ways — from the decline ...

From activities like LEGO sets that will keep your kids entertained for hours, to sweet Valentines-inspired outfits and ...

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From parallel parking to home manicures, this post has the solutions to keep little things from becoming a big bother. View Entire Post › ...

Business-to-business (B2B) commerce has evolved dramatically throughout the 2020s, thanks largely to innovation and ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

Traditionally, scaling customer service alongside business growth has been a tricky balance to strike. To meet rising demand, the only real option was to add more and more head count to your support ...