Windows 10 is less popular! Windows 11 regains its mojo! Or is it the other way around? None of that is true, and I got the receipts to prove it.

Ahlenius: The Law of the Harvest is the principle that states that you grow and reap where you focus your attention and ...

Noticing that a customer is looking for a specific item or offering assistance before they ask — shows customers that they ...

Steve Hsu, founder of AI startup SuperFocus, shares the three reasons he plans to switch to DeepSeek from closed-source ...

When college students are treated as customers a number of disastrous outcomes ensue, including grade inflation.

Technology is at the heart of our accelerating evolution, and we are all now beginning to recognize that AI is the next generation of advancement.

Good customer service is the norm, but poor customer service is far from rare. You are unhappy. They (halfheartedly and ...

Q4 2024 Earnings Conference Call January 31, 2025 5:00 AM ETCompany ParticipantsVesa Sahivirta - Head of Investor ...

AI isn't inherently good or bad; its value depends entirely on how it's used. For financial institutions, this means shifting ...

The CDO was quick to emphasize the bank’s obligation to safeguard its customers’ data and use it responsibly as part of the ...

Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...