After a week of nasty weather across Florida, the business of launching rockets could get back on track Monday afternoon. A SpaceX Falcon 9 looks to lift off at 5:05 p.m. (updated from originally ...

Dealing with angry customer emails can be tough. Here are some tactics to make it better. Anyone can write, of course, they can. However, crafting exceptional copy can be difficult – especially if you ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers are ...

Maybe you imagine large armored dinosaurs like Ankylosaurus or Stegosaurus. But for Jingmai O'Connor, the dinosaurs she studies – look a lot more like birds. "If you looked at an artist's ...

Half advice show. Half survival guide. Half absurdity-fest. (Wait, how does this work again? We're not numbers people.) Each episode, we answer all your burning questions, from how to survive a ...

Pep Guardiola caused a stir after Manchester City's draw at Brentford by having some apparently strong words for some of his players on the pitch after fulltime. Two goals from Phil Foden put the ...

Bonds are issued by organizations to borrow funds, with the promise of repaying that money with interest. Bond investors profit by collecting interest payments or selling bonds at a higher price ...

Is the storage full on your iOS device? Here's how to figure out what's taking up the most space on your iPhone and iPad so you can decide what to delete. My title is Senior Features Writer ...

Doretha Clemons, Ph.D., MBA, PMP, has been a corporate IT executive and professor for 34 years. She is an adjunct professor at Connecticut State Colleges & Universities, Maryville University, and ...

A popular California vegan restaurant chain announced it was shutting its doors after years of financial struggles — but the final nails in the coffin came from angry ... to draw in new customers.